The Sector Quality Improvement team have produced a number of resources on quality improvement and have supported many ACCOs to prepare for clinical and whole-of-organisation accreditation/certification. We provide advice on quality, accreditation, governance and risk management.
We are working on providing resources for members on our website, but in the meantime contact the team here for more information.
What is quality?
“It’s how we do business. How can we do it better? And asking our clients, ‘Are we doing a good job?’” - Jill Gallagher